Do you have a complaint?

Complaints regarding wrong delivery or visible defects must be made in writing or via e-mail immediately after receipt of the delivery. In addition, complaints can not be recognized. Complaints due to hidden defects must be notified in writing within 14 days of discovery. In addition, complaints can not be recognized. The filing of a complaint does not release the buyer from his payment obligations. A return must be made carriage free and at no cost to LensOnline and with prior written consent.

Our contact details:
LensOnline NV
Kasteleinsstraat 11
9150 Kruibeke
Belgium
[e-mail]